Typical Mac User Podcast » Using Automator to Gather Troubleshooting Information

January 18, 2009

Filed under: TMUP Screencasts — Victor Cajiao @ 6:33 pm

Podcast Video [ 4:59 ] Play Now | Play in Popup | Download

Associate Editor George Starcher shows us some fantastic ways to use Automator to troubleshoot.

Please visit for the exact script

for scripting information

Comments (8)

http://tek-media.net Dusty Edwards

Great video! Thank You for sharing ….
NorCal_Explorer

That is a great video with a great idea. I have already made my helpme app. and stored on both my imac and a flash drive. Thank you.
MacJack

George

Thanks – this Automator App is awesome. Screencast was perfect.

Just curious – on your txt file printout the section on the drives the data is all arranged in neat columns – mine is all jumbled up and harder to read.
http://www.georgestarcher.com georgestarcher

I will have to look. Maybe I was viewing the file in textmate instead of text edit and got better formatting. I do not recall.
Rod

Great video!

Could you please let me know were i can get the script tried this url with no luck.

http://tinyurl.com/93dnny

Thanks
http://typicalmacuser.com typicalmacuser

Try this url
http://cdn4.libsyn.com/starinfosec/HelpMe-Autom…
http://typicalmacuser.com Anonymous

Try this urlrnhttp://cdn4.libsyn.com/starinfosec/HelpMe-Automator.txt?nvb=20090527214253&nva=20090528215253&t=0ba4c1cc55eff96ebbc9f
Collin Bl

Nice one – any chance of an update for the airport line as; /System/Library/PrivateFrameworks/Apple802.11.framework/Versions/A/Resources/airport -1nno longer finds the info. Guess Apple has changed it.